Due to the spread of the COVID-19 virus and subsequent international containment efforts our shipments are experiencing some delays. We would like to let our valued customers know that our teams are doing everything we can to minimize any such delays. We thank our customers for their continued support and understand!

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.

NOTES Delivery delay due to COVID-19 Due to the current global epidemic situation, The delivery may be delayed, but please be assured that your order will still be sent to you as soon as possible. Thank you for your patience again! We recommend that you can monitor your local postal service for the latest information about your local delivery, as this information varies by region. If you have any questions about any orders in transit, please feel free to contact us. We care about you so much and we're doing our best to catch up! Delivery Most orders will be shipped within 1-5 business days of being placed. In busy times we may need more time to ship your order and we greatly appreciate your patience. Our top priority is to send orders to you as soon as possible! *Please note that we only process orders on business days (Monday-Friday). *Total Delivery Time=Processing Time+ Shipping Time Order Status Once your order has been shipped, we will send notifications to the email you provided when you placed the order. This notification should include a tracking number which you can use to track your package from our distribution center-right to your front door. We also record the very tracking number in the account purchase history for registered users. NOTES: if you fail to see delivery info when you click on your order-tracking link, don't worry! Occasionally, there may be a 24-hour delay in viewing tracking progress from the point of our transmission to the shipper's first scan at one of their destination points. It depends on where you are. Orders processed here will take 5-14 business days to arrive. Delivery details will be provided in your confirmation email.

We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.

We always aim to make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.

It depends on the creator and the product. All options are outlined on the product page, so look out for customization options there.

You can contact us through our contact page! We will be happy to assist you or email us as support@ageloop.com